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Jeanette and Christine have been unbelievably helpful tracking down a sink and waste unit for me. It's wonderful to have a friendly voice on the end of the phone.
Very many thanks...
...Dr Nick Webb
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Although the items were not in stock bummer!, the MyTub ladies did their very best to get them to me as soon as possible. Many thanks ladies!!...
...J J A VAN WEERELD
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Danfoss products received direct from supplier on next day delivery. Kept informed by MyTub by email for each part of the process from receipt of order to delivered package. Excellent service, brilliant prices and manufacturers boxed items.
Thanks,
Tony Tooley Proprietor...
...Airwaves Engineering Service
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Excellent service from ordering to delivery. Well done...
...Terence Gill
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Thank you for promptly getting my order to me over the Xmas period.
will be using your company again....
...Brian Hook
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Mytub were very helpful and service was excellent....
...Helen
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We were happy with our online purchasing experience and the items arrived in good time - thank you...
...Sensemaster Ltd
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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful....
...Bernard Adams
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Good service,would be happy to purchase from My Tub again...
...J.D.Gillam
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order received complete and on time with your usual efficiency. thank you ...
...peter richardson
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more reviews... |
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