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Brilliant service,part ordered 1215hrs tuesday, delivered 1100hrs next day... ...ken jackson
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Thank you - bath waste received on specified day, communication about delivery was good and free delivery is always a bonus !... ...Claire Greengrass
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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful.... ...Bernard Adams
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I would definately use this company again ordering was easy, very clear web site and quick delivery, excellent.... ...Vivien Murphy
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Great price and helpful communication after order placed. Although there was a slight delay due to stock problems the item has now been received well in advance of the original estimate. Very happy with the product and the service received.... ...John Hughes
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Easy to find and order parts arrived on time but info on status of order could be improved.
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Hello David
We are sorry but the office had been closed over the Christmas period which would reflect why there had been none of our usual communication.
Regards
MyTub... ...David Galbraith
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I ordered a replacement part for my fire. It arrived in just over 24hrs - great service. I will use My Tub again. ... ...Angela Robertson
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all sorted with no problem: helpful additional information from staff
web site worked ok on mobile tablet... ...Mark Owen
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Excellent service, fast delivery and items as described.... ...Russell
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First class helpful service. I was looking for a part that may companies had said was obsolete, however MyTub, quickly sourced one and dispatched it. From order to delivery, very smooth, simple and straight forward transaction, would highly recommend. Thank you MyTub, without you finding the part I needed, it would have cost me overĀ£5000 to replace my boiler.... ...Andrew Hemphill
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more reviews... |
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