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I ordered spare parts for a gas fire. A problem arose with part of the order, but this was dealt with by the company and I will happily do business with them again. Thank you.... ...David Jackson
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Order process very straightforward.
The two heater elements were dispatched rapidly and safely received. Could not have been better.... ...Ben Cole
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mytub was very helpful with my queries and efficient throughout the whole process.
... ...Neil Hext
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Excellent service throughout.... ...David Fursland
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MyTub puts its customers’ interests to the fore - the level of customer service that I have received has been outstanding. They have diligently followed up on a problem not of their making through to successful resolution. Well done MyTub!... ...John Cruickshank
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Very helpful, very quick delivery and exactly as described. THank you very much excellent customer service.... ...Linda Hodder
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Excellent and helpful service. ... ...Christopher Chorley
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Had problems initially trying to determine the exact technical spec for the products being supplied and matching that with our requirements/expectations from the product. We had to do the 'leg work' to find the specification of the products you were supplying as you were unable to provide this information/concur with the information we eventually found on the product.
All other aspects ordering, delivery etc was excellent.... ...Ventilation Centre Ltd
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Order came on the day expected, but a week for a small part could be improved.
Part is slightly dented, not as a result of delivery, qa before packing would be good.
I havent fitted the part yet so hopefully the dent wont affect installation... ...Brian Power
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Great. Item arrived as promised, item as described & cheaper than elsewhere. Very pleased.... ...Barry Coleman
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