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everything fine, slight delay but kept informed at all stages....
...PHILIP WAINWRIGHT
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OK, item arrived according to expectaitons and plan....
...davorkavunic
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Thank you for the opportunity to comment on my order.
The people I have dealt with and the actual products are fine but the overall service I have received is the most chaotic of any internet order I have ever made!
To cut a long story short, a large number of e mails led to my order being delivered on 3rd September - or so I thought!
2 of the 3 items were actually delivered with no mention of the third.
After more e mails, delivery was arranged for pm today 7th September. Just to add insult to injury, The missing item was delivered at 11:20am and it was only by chance I arrived as the van was about to leave.
To sum up, my straightforward order took a stack of e mails, a lot of time arranging various people to wait in to receive it and eventually a bit of luck to complete it!
Overa...
...David Morris
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Good communication - good service - great prices - will use again....
...Graham Brown
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My order of a gas fire radiant was dealt with promptly. I was also kept informed about the progress of the order....
...Gordon Fullerton
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Placing the order was simple enough and the item was well priced.
What I found most disappointing though, was the absolutely crap service provided by your designated supplier and the fact it took three attempts to get it delivered, in this case, Plumb Centre, Poole.
As a result and given that you are not supplying direct, its somewhat doubtful that Id use your services again....
...Mr. M. Hedger
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spent over 4 hours on tinternet trying to find an obsolete boiler part and "MY TUB" came up with the goods at a reasonable price and kept me informed throughout regarding the order process
many thanks - ian...
...ian inglis
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Very pleased with your service However i Was led to believe that the Esher Three pack included a towel rail and it tuned out to be a Towel ring . Which we do not want. problem is currently being resolved...
...stephen Wheeler
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Thanks for great service, prompt delivery, good quality products. A very pleasant experience of shopping at MyTub, will be recommending to friends.
Thanks,
Maria
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...Maria Vasilyeva
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delighted with the order and information about delivery. Superb service and exactly the product I wanted for my parents. Your website was nice and easy to use too. many thanks....
...debra j shann
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