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Great service from the human team, it was really knowledgeable, prompt and helpful….I wouldn’t, however have needed that help if the website had been more detailed and the search feature more user friendly. E.g. If 5-210 Straight Biava Multirail Brackets had:-
a Had a picture
b Explained how many were in the pack
c Described what colour they were
d Acted as the mother page for all their brackets
e The search function were more Google like – if you put Bavia, Bravia or similar into the search no suggestions are forthcoming.
Is there a process in place that improves the website to eliminate the need for each enquiry after the human team have dealt with it
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...A Randall
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Organisation was great & Delivered quickly ...
...Martin Doidge
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Basin arrived within a few days,thanks
I must admit I thought the fixing brackets were included in the order
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...V wiffen
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I would recommend My Tub as they are very competitive and I had no problems with my order....
...fiona hunter
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very good service went out of the way to source parts from across the country.
delivered quickly - I would have no hesitation to use my tub again....
...Paul Rogers - Mr
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I received my order, yesterday lunch time at around 12pm. I must say that I feel a little let down as I placed my order on the 281112 and didnt hear back from you until the 141212 to say that the complete order was not in stock and would not be until January. I asked you to go ahead with the order as you had already taken the money from my account. I then had an email on the 171212 saying that the order will be in by the 070113 only to be told again that the order wouldnt be in until the 210113. I understand that this is not your fault but i would have preferred it if you could have let me know a couple of days after I placed my order that the order was not in stock as my customer was left without a shower for nearly two months....
...Peter Downey
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Brilliant...
...Peter Woods London Limited
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Great service from MyTub again. Order was correct, email updates timely and a fast delivery together with competitive prices all add up to a super service - thanks.
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...Gary Morris
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I found the Mira shower Slider at a good price and had free delivery even if it did take 10 days. Fine if not an emergency situation....
...Mr John Lacy
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The price and service i received from MyTub was mostly very acceptable, the only concern was knowing a definite delivery date sooner and perhaps a slightly quicker delivery would have been good....
...John Pitts
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