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Slight issue with wrong item being delivered, however manufacturers fault and not My Tub. Excellent correspondence throughout. Cant fault the customer service, especially Jeannette who was very helpful. Many thanks and would not hesitate to recommend this company....
...Simon Morris
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After a straight forward order from the web site the part arrived within the time frame stated.
I would use this company again no problem....
...Michael John Lomas
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Having waited in all day I received a phone call from the carrier stating that you had sent 1 by 1 unit instead of 1 by 4 pack of water filters. Is this correct. They also state that delivery will be some time tomorrow. Apart from this problem it has been a pleasure dealing with you. I appreciate being kept informed as to order updates
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Hi Peter
I apologise for the mix up in the delivery I have contacted the branch and they assure me your order has been re-ordered. The manufacturer in error thought there was only item on your order and so only sent us one filter. The branch say they sent the one item to yourself until the others came into stock. However the 4 items have been reordered and as ...
...Peter D Allum
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Easy to use website.
Order recieved on advised timescale.
Very good service....
...John Tobin
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Everything perfect! Quality and price the best and delivery speed amazing.
On my favorites now!
David...
...David Pedder
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Was kept fully informed about the progress of the order, and the re-delivery was organised very efficiently. Could not fault the service in any way. Congratulations....
...David I Hutchison
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Goods now confirmed received at our forwarders, as scheduled. Many thanks for updates received. Best regards Josie ...
...Josie Hobson - NSG Exports Ltd
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Excellent update system kept us informed as our items progressed towards delivery which was exactly as per quoted date prior to order.
Items were well packaged and in very good condition.
Can find no fault with MyTub from our pre-order queries to receipt of goods.
Excellent service which we wil use again in future.
Many thanks....
...A.C.A.S. Engineering
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promt delivery very happy with order
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...Stewart Bristow
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Very good choice of products, at competitive prices, and a relatively easy-to-use website. It would be helpful if stock availability, and lead-times, were displayed in real time for all products on the website, rather than having to make an availability inquiry.
Other than that, very satisfied with your service!...
...Mrs M P Cudworth
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