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Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance....
...Jo Martin
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I order from MyTub Ltd at least a few times a year. The website couldnt be simpler to use and my order is always delivered to me without any problems or delay. I have never had cause to complain about any of the products that MyTub Ltd supply. Thank you. ...
...Lisa Smith - Bircham Dyson Bell
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Excelent service will shop with them again...
...Stephen Paul James
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Really quick service, and very quick to respond to my query ...
...Mrs Samantha Boyd
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I found this company great to deal with, and I will certainly buy from them again ...
...Donald Mackay
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first class service, thankyou....
...damian segrave
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Just to prove,internet shopping is worthwhile.this was my first order with your company.
excellent communications, excellent customer service.
very competitive prices.
I would thorougly recommend you.
I will most definitely shop with you again.
This is what customer service is all about.
a massive Thank you...
Ron Ellingworth Wolverhampton...
...Ron Ellingworth
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The shopping experience was good from placing the order to the speed of the delivery.
I will definitely use your company again....
...Amanda
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Whole process was very efficient and easy.
Good price, good delivery.
No problems.
Just as it should be!...
...MHServices UK Ltd
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No problems, which is as it should be....
...Steve Cox
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