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Excellent service, my product was discontinued and the team went out of their way to source a replacement, keeping me informed by telephone and email.
Thanks, will definitely use you again in the future....
...Louise McCalla
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great service, everything went well...
...Howard Charles Robinson
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A very impressive service! Excellent communication throughout and delivery exactly as stated.
Thank you so much....
...A.BRYANT
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EXCELLENT ITEM AND FIRST CLASS SERVICE THANK YOU ,A...
...EDWIN ELLIOTT
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brilliant thank you i have had such a problem getting this part for my fire you got it for me with in days thank you so much ...
...mrs c a barnard
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Excellent service, well packaged and as described. Great communications throughout. Will definitely use mytub again and recommend to others.
Many thanks...
...Robert Dunderdale
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Order was not delivered on the day specified in the order update e-mail which was very inconvenient as someone had to wait in all day. However when we raised this issue we did receive a quick response and the sink arrived the next day. The sink is great and as described although we were a little surprised that it arrived with no protective packaging. In this instance the sink wasnt damaged but it would be very easy for a sink like this to be damaged in transit without any protective packaging.
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Dear Tim
We are sorry for the inconvenience and are looking into why this occurred. As we do not use couriers to deliver pottery the delivery team who are used to delivering sanitary ware are simply picking off the shelf, putting on the van then droppi...
...Tim Amery Limited
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The boiler flue part I ordered from mytub arrived by courier on the promised day and time. However, when I opened the box on the evening I found the part was damaged. As I had not checked the part when it was delivered I was expecting a lot of hassle to get it changed. However, how wrong can you be After just one e-mail to notify mytub of the damage they quickly resolved the issue by delivering a replacement part to me and arranging for the courier to pick up the damaged part, and all this on the day before a bank holiday weekend! Due to their brilliant after sales service and good prices I will use this company for all my future plumbing needs. Companies who treat their customers like this deserve to succeed. Give them a try, Im sure you wont be disappointed.
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...John Cooper
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ALL PARTS ORDERED ARRIVED ON TIME AND NOT DAMAGED.
FANTASTIC SERVICE...
...BARRY FRY
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Apart from a little hicup with the invoice courriers error I believe all very efficient, thanks...
...Liz Pounsett - Oakland Air Control
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