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Re Delivery.
On the order form I added that the part could be left in a safe place.
Only to be told that it would have to be signed for.
When I emailed on the day asking for an idea of a time, I was told that the delivery was on its way but that you didnt have the drivers itinerary and couldnt give any time.
Eventually, late afternoon, the part arrived.
If Id have known that you had a tie with parts centre I could have picked it up at a branch.
All other companies I deal with deliver to a safe place nominated by me.
I wont say I wouldnt use My Tub again, but I would think twice about it....
...James Brannigan - James Brannigan
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Thank you for the good communication and the fast delivery of my radiators . Was a real pleasure buying from your store and youve become one of my favourites....
...Adrian
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Hello Jeannette we have collected the door now and have it home for the workmen coming tommorrow. Two very relieved and happy customers here! I cant thank you enough for the level of service you provided from the moment the order was placed - we put ourselves under a lot of pressure by placing the order so late and in such difficult weather conditions and we count ourselves very fortunate indeed that we had someone like you on the other end dealing with our order. You could teach a lot of big high street businesses a thing or two about customer service and I look forward to placing more business with MyTub in the future. Have a very merry Xmas. John & Gail.
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...John Bain
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There was a delay in delivery of our order but we were regularly updated and the new delivery was on time and efficient....
...Linda Howels
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V-good Service parts as described exelent delivery next day at no extra cost
Regards Martin elliott...
...elliott electrical services
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Unit received as described, within time frame stated....
...Iain Carson
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EXCELLENT CUSTOMER SERVICE ST A GOOD PRICE. WAS KEPT ADVISED OF ORDER STATUS THROUGHOUT. WOULD HAPPLILY USE YOU AGAIN...
...Laurence Forrester
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Order came on time, just what I wanted, and got me out of a mess. So thanks....
...Philip Dady
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Excellent service and a competitive price....
...Lou Harding
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Everything fine with the part but I was disappointed with the slow delivery.19 May until 1 June....
...robin drummond
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more reviews... |
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