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Excellent price and service . ...
...Warwick Currie
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received ok in the end slower than expected but not to much of a problem for me
thanks for keeping me informed though...
...alan collins
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This was my first experience with my tub and possibly my last. Firstly they made a mistake, the site shows free delivery on orders over £25 – Wrong my £120 order of boiler parts just so happened to be made up of none free delivery items and even though this was my tub’s mistake they refused to waive or refund the £7 delivery charge which almost delayed the order by a day. Next, one of the parts arrived from Plumb Centre within two days and the other parts from who knows where nearly 2 weeks later – Overall, compared with many companies on the internet these days, this one did not impress me. One final comment, when things go wrong, you can’t just hit reply in e-mail, you have to go to the site and enter details in to a special page, all a bit of a faff really....
...Ian Grosvenor
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Fine, just fine! Thanks....
...Rose Arthur
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I inquired about the Matrix for a Focal Point gas fire as I wasn't sure if it was the correct one and kindly MYtub assistants enquired for me to Focal Point to make sure it was the correct part. I then ordered the part and could trace its progress on Mytubs web site, which I found very useful. Mytub kept me up to date on the order through emails also. I quickly received the part via a courier which was very well packaged as the parts were delicate and were in perfect condition. Thank you Mytub....
...Arnie Burrows
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Fast and efficient - items arrived even sooner than expected! Thanks....
...Mr.J.Knight
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I have found the quality of customer service to be first class and would not hesitate to recommend My Tub to anyone I know.
Thanks for all your help
Ian McAlpine ...
...ian mcalpine
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Good service all round, technical knowledge and customer service was excellent, with on time delivery, could not ask for a better service, well done my tubs!...
...Jim Miller
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order is complete we will pick it from yours monday...
...MRS K K DHANDA
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Thank all the staff in admin for there trouble
Have a good wend Trevor...
...Trevor Bates
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