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Quick delivery. Good response to e-mail queries. ... ...Helen Higgons
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Delivery was not as stated and when I rang to mention the item had not been delivered, I was was simply told I would receive a future email. This isnt good customer service. I rang you and hence Ii would expect a phone call back with email confirmation of when I could expect the item delivered. ... ...Steve May
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I was really pleased with the service. My order was processed and delivered quickly. I will definitely use MyTub again in the future. ... ...Nick Cox
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Thermocouple was fine but I thought the package & post costs of £5.99 could be better, I am sure you could improve on it.... ...Carol Winder
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Price was great but had to wait a very long time for delivery.... ...Daloon Foods UK Ltd
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Excellent service. Quick and efficient. Thank you. ... ...David Allen
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delivery driver said we would of had our order on friday but someone had put the wrong postcode on the parcel eg 5dp instead of 5dq so they couldnt find us.... ...MR D A FRANKS
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Contacted MyTub after previous fruitless web search for this particular control knob item. Excellent customerservice, email notification trail and on-time delivery. Would definitely use this website for future requirements. Well done and will be recommending to others. BF... ...basil formanuik
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Order was delivered quickly ,well packaged and at a good price . What more can I say .I would definitely recommend my tub .... ...phil brown
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We placed this order on 3 December but did not receive the goods finally until the third week in February. The delay seemed to be largely due to the manufacturer (Twyfords).
However, it was not evident from your website or during the ordering process that these goods were not in stock. Neither was the likelihood of such a lengthy delay in delivery made clear.
I feel this kind of issue ought to be highlighted to potential purchasers in some way.... ...Barry Elder
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