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Overall, a not very good experience, admittedly dealing with a tricky problem. Let me first say though that the staff I corresponded with were absolutely first rate- a credit to you.
Having said that, It took over two months to locate and ship the part I was looking for, despite having been promised it would be delivered much earlier. Also, the punitive shipping charges meant it was nearly as cheap to buy two as one- so I did. I guess this means you do not want small bits of business.
Finally, and not really your fault, the part I was sent was not a copy of what I was trying to replace. It looks like the supplier has tried to produce a universal part to replace many minor variations on the same theme that have been produced over the years. It did not fit. Only through the applicatio...
...David Pawson
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Great Customer Service - Delivery within reasonable time....
...Maher Nuwwareh Nebo Medical Ltd.
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good and fast service...
...mike bason
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Wrong item delivered. My Tub were on the case straight away and now have the correct item....
...George Cowie
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excellent service thankyou...
...ANNE CROWNSHAW
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Box was delivered on specified date. Box was damaged but contents seem fine. Good service, thank you...
...Christine Redshaw
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Fast service got what I needed....
...Dharmesh Kesur - Heart of Kent Hospice
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Thank you I received my order Monday 31 October as notified.
I hope thiis lasts longer than the original bracket which broke a week out of guarantee. I think there must have been a fault and the chrome must have covered up the fault in the casting.
Thanks again for excellent service....
...Keith Wright
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Very bad, my order has not been deliverd....
...perparim tema
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MyTub for fantastic communications, pricing, delivery and total all round service. My No.1 choice!...
...Andy Blachford
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more reviews... |
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