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I am very disapointed by the service you offered to the extent I would postively recommend others not to use your company.
To advertise products for sale, then not be able to deliver them till over 30 days after the order has been placed is not acceptable.
To insist that when buying two products it is necessary to pay seperate postage on both seems unreasonable.
When the issues were raised, the staff spoken to seemed very uninterested as it was my problem not theirs and they also did not appear to have read the messages sent to them.
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Dear Mark
It is an unfortunate fact that no company in the UK today stocks every item they sell, we offer over 170,000 lines all at trade prices and sometimes less. Over 9... ...Mark Bradley
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Great prices and excellent delivery service, will use My Tub again... ...Sandra Coxell
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Disappointed, did not receive goods on date given. On further enquiry to My Tub customer service, adviser who was apologetic and took my details but did not phone me back with progress update, I had to re-phone for progress update and was advised by a more than helpful adviser that my order had not even been picked up by the courier for delivery and was awaiting dispatch. Had an e mail the following day with update on expected delivery date, unfortunately no will be home to receive goods on this date and will have to see what the courier does as I have been told the goods need a signature on receipt.
Not happy especially with the cost of £12 delivery charge. Post office do Special delivery next day service starting from £5 and order can be picked up locally if no one is home o... ...Geoffrey LLoyd Evans
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Very good service, order delivered quickly, and delivered nicely in the morning.
All items are in order.
Thank you.... ...Peter J Sclater
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Great service and communication ... ...Charlie Youlten
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Excellent service. Great value for money and goods delivered on time.... ...Derek March
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Kept informed all the time, correct item delivered on time and a good price. Thank you... ...Gary Grant
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Brilliant affordable. Easy transaction. Sincere trader good customer focus. However delivery and keeping to AM or PM is left wanting...... ...Danny Papandreou
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Very good service... ...Bowman
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Excellent service and good communication.... ...Dr Andrew Dodd
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more reviews... |
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