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While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive....
...Conor Donnelly
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An easy transaction, where i was always kept informed on the progress of my order. Arrived ontime and as described. ...
...Martyn Mills
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Easy to order. Quick delivery and good communications. Excellent service and very pleased with order. Thank you....
...Anna Evans
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Top class delivery even with a mix up of Postcodes on my behalf.
Thanks for the prompt delivery...
...Kenneth Roulstone
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Excellent service and price. Would definitely use again. Thank you...
...Derek Watts
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Product purchased was Showerlux Showerclean. Arrived as ordered. Communications were good. Was advised of a delay in delivery from original given date but was then was delivered on original date after all. Slight confusion but no complaints. Would use again !...
...Roy Andrew Hassell
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Brilliant,
Very easy to use the web site, item ordered was exactly as described and order process was very easy.
Item was delivered on time and driver was very helpful and polite.
Will deff use MyTub again and am delighted to have discovered you!
Many thanks.
Jon....
...Jon File
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Jeannette - Thank you for dealing with my order details so efficiently. Sorry I had to cancel same - not your fault. Would definitely use your company for any future requirements....
...Arthur Avery
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Excellent first class service - received within 2 days 0f ordering - will certainly shop again...
...Alan Lancaster
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myTub can take a bow. it was a well organised buying experience from, start to finish. Their contact by email to your queries is better than most companies, on the Internet. Oh! by the way! I got an adaptor for the euro plug on the pump. Im still awaiting the instructions from the manufacturer. Which!..myTub was... in "No" way to blame for. I give you!.. 1010...for a job well done....
...Ian Blue
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