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Great service and assistance from your staff in Whitley Bay they could not have been more helpful. You were however let down badly by the Plumb Centre in Burnt Common near Guildford Surrey. I eventually had to go there to collect the basin because allegedly their driver could not find the house. It is on one of the main roads in Woking, to get into Woking from Burnt Common 3 miles he has to drive along part of it. I was told the goods were awaiting collection, went and found them still to be in the van on another random walk around Woking. When the driver returned I asked him what had gone wrong he said he got the first 50 yards along Old Woking Road, his sat nav told him to stop at the takeaway chinese so he did and gave up. Other staff including the manager tell me he was removed f... ...Graham Burgess
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Extremely difficult product to get hold of so was delighted that you had been able to obtain for me.
Delivery did not happen on the 2 delivery dates advised but i suspect this was partly out of your hands since it was coming directly from supplier. You responded very promptly every time i contacted you and finally arranged special delivery because of the delay.
Overall very satisfied and would use you again.
Also great to see you publish all feedback good or bad.... ...Altaf Patel
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Excellent service very friendly staff ... ...Geoffrey Tobin
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I received item, well packaged, thankyou, Installed the Aqualisa
Quartz electric shower, my customer was delighted, overalll
A***... ...Nick Tiddy
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Excellent service received, prompt communication throughout order process, would recommend and use again.... ...Mr K J Higgs
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I was very impressed with the rapid response to my order.
I do have some comments regarding the ordering system on the website.i found it very confusing when you wished delivery to a local pickup centre.
After asking for this delivery arrangement it still asked for ones own home address as delivery address. I needed to ring your office whilst on the computer for guidance.
Regards
D.T.White... ...Daniel Thomas White
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It arrived on time, and it works.
What more can one ask
Thank you... ...Stewart Orr Sound Services
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Very pleased with your service and clear and easily understood web site. Many thanks for a smooth well informed transaction. ... ...Rod Southern
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Item received in good condition on the promised date. Good delivery service from wolsely... ...Nigel Richardson
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Excellent service, ordered around 2pm, part arrived before 11am next day. Best price too.... ...Richard C Shirley
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