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I would have liked the part quicker but in all very good. Kept me informed all the way... ...Martin Burke
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The first time round, the combustion matrix I ordered arrived broken, but a few days later a replacement one was waiting for me at the collection point. Very pleased with the service provided. Thank you to all concerned.... ...Eudes Diemoz
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Great item at a great price, Delivery time could be improved.... ...Roger Bushnell
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The programmer i ordered was as described, but had to wait a month before order arrived.
L. Forno... ...L.Forno
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Many thanks for the help of the staff who help me with placing my order as i made hard work of it! The handle fits well and arrived on time... ...june packham
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Everything went very OK but delivery. I placed the order and made the payment on December 23rd, 2010, with a kind request for special care since it was kind of an emergency.
I received a message advising that delivery was CONFIRMED (not estimated) on DEC 30th (refer to my order), but actual delivery took finally place on JAN 7th.
You may agree that £25.20 fee for 15 days to cross the channel (I live in Paris) is difficult to accept for me especially during such a cold winter :-(
I certainly will not renew the experience, although you have good products at very competitive prices because one can not afford to wait for 15 days to have his heater fixed during winter time.... ...Raymond TOPIN
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It took a very long time to arrive weeks even though I am sure that I read that the product was in stock on purchase. This will probably stop me shopping with you again. This was not a complicated product, and hsould have been with me within three days of purchase.... ...sarah whitcombe
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Excellent response to queries and the bath was delivered as promised on the 190711. The product was exactly as described and of good quality. Would highly recommend to others.... ...Susannah Parry
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Excellent, saved my life!... ...Kate Kwong
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Good communications, keft informed of order status. Delivered on time.
Thanks... ...David Gunn - Truma UK
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