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I inquired about the Matrix for a Focal Point gas fire as I wasn't sure if it was the correct one and kindly MYtub assistants enquired for me to Focal Point to make sure it was the correct part. I then ordered the part and could trace its progress on Mytubs web site, which I found very useful. Mytub kept me up to date on the order through emails also. I quickly received the part via a courier which was very well packaged as the parts were delicate and were in perfect condition. Thank you Mytub....
...Arnie Burrows
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Excellent service. Received bendy rail and I am just about to install it. It bends very easily to the required shape and I am very pleased with it....
...David Melrose
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I was tolda that the item was out of stock after ordering it. I would have to wait a month for it to arrive. However, when this issue was raised, I got excellent customer service and the order was cancelled and money returned.
Thanks...
...Aled Jones
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Excellent service. Received exactly the item I required. Would highly recommend myTub together with its friendly attitude throughout the transaction of supply & delivery. Ron Munden Hereford....
...Ronald W Munden
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I was very pleased with the product but disappointed that it took over two weeks to be delivered. The web site is good and I would probably use mytub again, delivery problems not withstanding....
...Neil Parsons
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Excellent efficient service, will definitely use My Tub again. Prices are extremely competitive too. Thank you and hope you all have a very Merry Christmas....
...Heather Price
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excellent, prompt service will definitely use this company again...
...Aphro McCullough
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Thank you for your help. I will be recommending you to my friends, family and colleagues.
Regards
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...ROB Whitehouse
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We had an issue with a faulty part, i contacted MyTub and the replacement parts were with us the next day, Excellent service no quibles...
...Martin Gillard Vigo Limited
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Thank you for your delivery which arrived on Thursday 21st February. It was a very efficient service when it came through. However I found your information confusing as the picture shown was what I wanted but I ordered the wrong item because it was the first on the list because I had spoken to an efficient operator , Christine,she corrected the mistake. I would have been more comfortable to have dealt with her all along. Sincerely Jennifer Mathias...
...Jennifer Mathias
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