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I ordered parts for a Baxi wall heater a couple of weeks ago and eventually the parts arrived, Baxi was very slow in sending the goods but Samantha from mytub kept me informed all the way. Very good service from mytub, not so good from Baxi. ... ...Paul Webster - Dr Tap Plumbing
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Order was received yesterday and the product is great - now I know that this model is the correct one, I’ll be placing an order for more units.
Thank you... ...Monique Rodriguez
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Fast,fast,fast. Thats the whole service. Fast reply to original order enquiry, fast later communication and fast delivery. A great service.... ...Timothy Hilliam
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Thanks, Armando McCray for mytub.co.uk... ...Armando McCray
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after a couple of issues with item and delivery the order was sorted out quickly with little fuss . many thanks items fitted and taps sorted . ... ...jon diver
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Excellent service throughout. Including availability information, order processing, delivery and then resolving a problem caused by me ordering the wrong item by mistake and then arranging the return and supply of the replacement promptly. ... ...Philip Ford
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Communication was first class.
Reaction to problems was superb.
Products took a little while to come but some of them were a bit obscure.
Overall a five star experience and I would gladly use again.
... ...Kevin Hill
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The service is excellent, once i have confirmed my toilet seat and paid, the parcel service kept me informed until it was delivered. The product came with full instruction so it took me no time to fit the seat. The seat is better then I expected it has been modified with better components and it works perfect.
The website was easy to use and it was free delivery system over certain price. Best and smooth service I had for long time. Thank you. ... ...Pravin Gopal
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Impressed that I got regular updates by email to inform me of reason for delay and given apologies. Item arrived as described, good price. ... ...Dr Claire Ferris
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good communication and goods as expected... ...St Monica Trust
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