|
|
 |
|
|
|
You have no items
in your trolley.
SubTotal : £0.00 |
|
|
|
|
|
|
|
|
|
|
|
| Your Shopping Cart is Empty |
|
|
|
|
|
|
|
|
|
The processing of the order was very good, with excellent communications over alternative parts etc. The delivery cost was astronomical, and when a massive lorry turned up to deliver a single valve i could understand why. The carbon footprint must have been massive too! Why didnt you stick it in the post...
...Mike Sewell
|
I got my order wrong and rang you.
Laurie who answered the phone was very helpful, good mannered and dealt with the problem immediately. Excellent service
regards
...
...gerry duffey
|
While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive....
...Conor Donnelly
|
Received replacement gas fire coals on day expected. First class service. Thank you....
...Ann Vickery
|
Delivered my items in good time, but had to contact the company to ascertain the delivery day, then found out that two aeration tubes were broken, i then contacted the company who then sent replacement parts but had to wait a week, then had to contact company again to ascertain delivery date again. Was quite happy overall with service. ...
...Aubrey Poole
|
Excellent quick and trouble free service, very pleased...
...Mrs Fiona Griffiths
|
Very pleased with the service provided. Would definitely use your services again...
...Jean Fozard
|
Very helpful service, particularly when I made a mistake in the order and it was corrected without hesitation at no additional cost.....
...Hugh Kelly
|
Very easy ordering, delivered as promised, emails helped me track the orde....
...Mrs C E Rodgers
|
the worst delivery service I have ever come across it took you six week s then you broke one and then i had to wait another two weeks
would never use you again ...
...mark leppard
|
more reviews... |
|
|
|
|
|
|
|
|
|
