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Thank you for seeking my feedback.
The first time the order was sent out parts were missing. Rather than send me the missing parts (weighing about 200 grammes), you sent an entirely new order in a box which is about 3 feet long and 1.5 feet square. And the courier who delivered it refused to take the old order away.
I am now sitting here with a very large box in my office with a brand new toilet seat in it. I would like to know whether I should dispose of it (rather wasteful) or whether you are going to collect it. Please advise. If you do not tell me what to do, I shall keep it for one more week and will then dispose of it.
As to the product itself, it does not fit the toilet well because the hinges raise the seat too far off the bowl, such that the weight is not distributed arou...
...Robin
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Best price available for part ordered even allowing for the p&p, delivery delayed by several days but my tub kept me up to date at all times. Great service....
...Danny Fisher
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great service.cloakroom suite arrived very quickly,no problems at all...
...david derwent
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Thank you for keeping me informed at all stages of my purchase! The goods were delivered in good condition and quickly! First class service!...
...Brian Radbone
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Excellent service throughout with good communication re delivery. Correct product delivered promptly within two days of order. ...
...David Standing
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Painless to order and delivered promptly to my door. Excellent service...
...Ken Lamb
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My Tub deliveried the seat when they said. They also sent me an email re the dimensions of the seat l had ordered as there are 2 seats which are similar, which was a nice touch. No complaints. ...
...Brendan Noctor
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Quick, easy and delightful. Happy with the service and would buy again...
...deanay
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arrived in two days no complaints...
...Northern Mechanical
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We ordered a product from MyTub which was acknowledged immediately. Later the same day we had a message saying it had been dispatched via TNT. When after 4 or 5 days the parcel hadnt arrived. I contacted MyTub, who immediately acknowledged receipt of my email, then later that day replied that TNT had lost the item and they were dispatching another parcel that day. This arrived on the day they had promised. Their service was excellent and I would have no hesitation in using them again, or recommending this company....
...John H. Hughes - Silly Fruit4Fish
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