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Excellent Service. Excellent communication. and Fast delivery. WELL DONE....
...Vinroy Blackwood
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Excellent service. Found an item I had given up on getting from elsewhere. FANTASTIC
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...Wignall
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No problems at all, delivery information was well communicated and item actaully arrived safe and sound ahead of forecasted date. ...
...Grant S Campbell
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I have been waiting 10 days for a part to be supplied. I asked MyTub how much longer I had to wait and received a vague reply saying possibly next week.. i cant run my business like this, what do you think my customers will say. I wont be ordering again. I don't suppose for one minute these comments will be displayed on My Tub feedback. So that makes me wonder how many other customers leave feedback that is not displayed..
Steve Prior
------------- ---------------------------- Reply to feedback ------------- ------------------------- ----------------
Hi,
I am sorry about this. I have just looked at your order & we are continually asking supply chain for this. These parts sometimes do take a while to come through the system for free delivery. The manufacture do offer an overnig...
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Excellent service, superfast delivery, would use mytub again without hesitation.
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...Mr Philip Rose
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I placed my order for a basin and brackets on Thursday, 30 Nov 2011. Correspondence from Christine kept me informed of the estimated delivery date and on Friday 02 Dec 2011 Christine gave me the confirmed delivery date of Monday 05 Dec 2011.
The basin and brackets were not delivered on the confirmed delivery date of Monday, 05 Dec 2011. When I emailed to let My Tub know, Jeannette responded promptly and professionally. The basin was damaged and another one put on order to be delivered to me on Wednesday 07 Dec 2011.
This was delivered this afternoon which completes my order and I am satisfied with how everything was handled.
If I need any other bathroom or kitchen supplies in the future, I would not hesitate to purchase them from My Tub again.
Thank you.
Debbie Warner...
...Debbie Warner
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Thanks we have received the item ...
...Mountdale Nursing Home
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Great, good customer service... arrived on time after quick chase up. Super service... recommend to all....
...ISTL Engineering Limited
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Very fast delivery and genuine products....
...c waterman
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Excellent service. Even sourced an obsolete product for me. The communications from Christine have been excellent - I would highly recommend. ...
...Helen Kennedy
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