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Ordering online was easy and the delivery date 10 days later, whilst taking a little longer than most, was met on target and the correct item was dispatched. My only concern was that the item came wrapped only in a thin plastic which was badly torn but luckily there was no damage to the basin. However, it seems more by chance and it would have been better if had cardboard packaging to prevent possible damage to what is a fragile item. The was my first experience using My Tub and I would definitely no hesitate to use them again and recommend their services to other. Thank you.
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Dear Miranda
Thank you for your feedback. To clarify, this is how sanitaryware comes from the manufactures, as we do not use couriers to transport chinaware there ...
...Miranda Thomas
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Despite the issues with covid19 and lockdown, this company went well beyond the norm to get my mira shower doors, to me in time. Also kept me well informed. Its importantant we support are local companies. Mytub was also cheaper than other major companies which was a great bonus....
...Talat Faiz
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Brilliant service. so happy product was exactly what i requred, looking forward to shop with you again
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...Ammar
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Great service. Regular communication. Order arrived on time. Id recommend mytub to anyone.
Alex...
...Alexandra Dalton
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Excellent service throughout. Pleasant and helpful staff from initial contact to delivery driver. Particularly impressed by the regular delivery progress reports and the rapid delivery its-self.
One comment you may wish to consider - the delivery note from "Wolseley required a signature confirming that goods were received in Good Condition. This is unrealistic . It would be more reasonable to either delete this statement or give an alternative stating "Goods not Checked at time of Delivery"....
...Peter Sivyer
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I placed a small order for 6m of 15mm x 1mm thick copper tube which is an unusual size not commonly stocked. Between them Deborah and Christine managed to source the tube and get it safely delivered. Given service like this I will certainly use MyTube again....
...Mike Tattum - Mr
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The wrong address was put on the delivery paperwork. Fortunately the driver phoned for directions.
Otherwise a smooth transaction....
...Mr C Robinson
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Very happy with the service, product was delivered quickly and on time - Would definitely use this website again.
Many thanks ...
...Simona Scaglione
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Hello,
The damaged item was picked up by DHL 4 March.
Thanks very much for your amazing service. I was very impressed with how well you managed the replacement part. ...
...Trevor Charles
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Excellent Customer services and very helpful staffs. always keep it up. ...
...Shoukath Ali
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more reviews... |
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