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Thank you for all your help and finding the right tap to meet my needs. Your customer care is exceptional. my best wishes Jennette... ...Jennette Bradbury
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perfect thanks... ...Frank Lidster - Honeywell
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Good service... ...Mark
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We placed this order on 3 December but did not receive the goods finally until the third week in February. The delay seemed to be largely due to the manufacturer (Twyfords).
However, it was not evident from your website or during the ordering process that these goods were not in stock. Neither was the likelihood of such a lengthy delay in delivery made clear.
I feel this kind of issue ought to be highlighted to potential purchasers in some way.... ...Barry Elder
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Very pleased with the products. Was able to put the on my existing gas fire with no problem. I was relieved I could still get replacement coals as my fire is over 10 years old. Slight confusion regarding delivery but this was sorted out quickly. ... ...Lisa Foley
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Just want to thank My tub for excellent service. I ordered a part that has now been declared obsolete by the manufacturer and My tub managed to track down the item and get it delivered to me asap. I was kept informed of the status of my order at all times and I feel I should give special praise to Christine who went above and beyond to source my item and complete my order. Thank you to all concerned
Kind regards
Andy Jamieson... ...Andrew Jamieson
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Emailed to confirm delivery and came on time - great.... ...Mark Brazendale
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MyTub provided a very good service for a specialist item keeping me fully informed from the initial order through to deliver, which due to the nature of the item took a few weeks. Would happily recommend this company.... ...Keith Edwards
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Thank you. Recieved my order quickly, and very happy with your service... ...Mrs Edith gomessebastiao
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Part sourced and delivered as promised on due date, thanks... ...Stephen Porritt
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