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I cannot praise the service at MyTub highly enough. I was looking for an obsolete part for a Baxi fire and they were able to onfirm that they had one in stock.
Unfortunately there was a problem with the courier service, but when I contacted Customer Service at MyTub to enquire, Christine chased up the courier and I received the part 2 days later.
I would certainly use them again....
...William Gorman
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SERVICE - GOOD QUITE FAST IN RESPONSE AND DELIVERY
PRODUCT - GOOD IN QUALITY AND PROPER PACKAGING
WEBSITE - VERY FRIENDLY.
...
...Eddy Sujanto - PT. Erritec Perdana
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Delivery was received on the stated day.
Both customer service and delivery reflected a professional service, I would certainly use the company again !...
...Dennis Underwood
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very goodservice, and client very pleased with the boiler. thanks she now has a nice warm house again....
...june chalmers
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Re Delivery.
On the order form I added that the part could be left in a safe place.
Only to be told that it would have to be signed for.
When I emailed on the day asking for an idea of a time, I was told that the delivery was on its way but that you didnt have the drivers itinerary and couldnt give any time.
Eventually, late afternoon, the part arrived.
If Id have known that you had a tie with parts centre I could have picked it up at a branch.
All other companies I deal with deliver to a safe place nominated by me.
I wont say I wouldnt use My Tub again, but I would think twice about it....
...James Brannigan - James Brannigan
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The shower screen I ordered arrived promptly and is great! It is everything it said it was in the online description and was easy to fit and adjust.
I think it is excellent value for money. ...
...Mrs Susan Arnold
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Thanks very much for the prompt delivery of our order - and the emails keeping us informed of its progress....
...Ken Young
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Excellent service, been struggling to find this item locally but placed the order and 2 days later it arrived.
Thanks...
...daniel macdonald
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I googled this item and saw your website came up saying £25.91 door to door. When I ordered the item I noticed you added VAT. It said free delivery. Now I get an email saying I owe £7.95 Delivery VAT. I believe this is misinterpretation. I have never ordered an item anywhere before where delivery charge does not come up at the time of ordering and then told later I owe for delivery. Unless I can get this item for Free Deliveyr please cancel my order.
Mandy...
...Mandy Wiles
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The order turned out to be more complicated than I thought, but MyTub stuck with it until I had the items I needed. Their communication was excellent throughout, and I am very impressed with the level of service. I will definately use MyTub again....
...Robert Walton
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