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Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance....
...Jo Martin
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Excellent service and fast delivery. A big thank you especially to Christine for her help...
...Robert dowles
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excellent service throughout and a good price....
...T Hounsome
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Ordered at night delivered following morning, cant get better than that.
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...Arthur Mason
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Everything great with immediate response due to my e-mail asking where it was, probably down to xmas period...
...barry ferguson
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I received the part next day and the part works. It is an obselete part so I did, there can be no doubt whatsoever, pay an inflated price. I am glad, however. to have the part and there are only a few left in the country so we’ll done Mytub. It arrived in a manufacturer’s box, well packaged. I have the part an I-76 controller and my Uponor underfloor wet central heating system is working. I am grateful to mytub for having the part, and I must say the staff were extremely polite and kind and pushed through at speed the order. I did pay £12 to get it in the 1-2 day delivery facility and in fact it arrived the next day. Super chuffed. I would not hesitate to recommend them and I’m not easy to convince with these type of transactions. Faith buoyed up. Thank you, indeed, Mytub. JHJ...
...Janice Jackson
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Thank you a quick and easy purchase that was delivered in a timely manner.
Many Thanks
Mr Wilson...
...Mr Wilson
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Order processed and delivered quickly. Packaging was a little light just a bag but all was ok....
...Claire sutton
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Great service, good price, very pleased with FLAMONIK RAPTURE fire....
...Alan Whitlock
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Many thanks for your help Little known Ideal Standard part was traced for me successfully....
...John G
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