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Good communications, keft informed of order status. Delivered on time.
Thanks... ...David Gunn - Truma UK
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Correct products delivered quickly thankyou... ...Dulais Williams
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Many thanks to Jeanette and Christine for all their help.
I will happily recommend My Tub... ...Jan Adams
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Very pleased with the efficient way you handled my order. It arrived on the date you stated and you kept me up to date with the order. Would highly recommend your services. Thank you.... ...Pam - Shimeld
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Thanks for your excellent service. Will use you again when necessary... ...Norman Kaye
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Received replacement gas fire coals on day expected. First class service. Thank you.... ...Ann Vickery
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The price was good but the service was some of the worst I have had shopping on line. One broken promise after another. If I had not progressed the order by phone I would probably still be waiting!
You need to get your act together, I will never use Mytub again.
Still convinced you write the rave reviews yourself.
Frank.
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Dear Frank
Good afternoon, I am very sorry for your experience.
No excuses, all I can see looking at the order is we chased this up with the
manufacture a lot. We gave up & got in from another branch which meant it
had to go through several sets of hands.
I am really sorry we did not keep you informed as we should have and normaly do.
Regards
... ...Frank Conway
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The quality of the product that was delivered to me was far from the standard that I would have expected from a company like yourselves. The item appeared to have been in the warehouse for a number of years and was bent with paint starting to corrode.
I can only say that the item was replaced within a period of 2 weeks with a quality item. Service response was good.
The original item should never have been allowed to be delivered as there could not have been any quality checks. This was someone getting rid of some old rubbish item. I can only say that this has certainly put me off using the website and supplier again.
... ...Steve Dixon
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Great service will use again
... ...John Carruthers
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The price of the tap was very competitive and delivery was quick.
A for Customer Service.... ...Stephen Wright
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more reviews... |
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