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Excellent service. I ordered a couple of toilet seats with lids(TIG1461WH) that were shown on your site as no longer available, however as I was still able to go into the site and place the order I hoped/assumed that the no longer avialable notation was incorrect. I had barely placed the order and received an automated email from you before one of your sales representatives, Laurie, was on the phone explaining the error of my ways and checking stock availablity on two alternatives and which he confirmed you had in stock and that he would subsequently arrange to be dispatched. Very impressive....
...John Godfrey
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Customer service WAY beyond what anyone could expect. Many thanks.
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...Brian Smeed
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delivery driver said we would of had our order on friday but someone had put the wrong postcode on the parcel eg 5dp instead of 5dq so they couldnt find us....
...MR D A FRANKS
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Super fast delivery and great price very pleased got me out off a problem...
...mr m c wills
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Great service, item was a good price and delivered quickly.
Also very good communication....
...Pcb technical solutions
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Excellent service really helpful with issues and put the customer first ...
...Mr kevin duddy
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Great service from you, so thank you...
...James Robinson - Lee Robinson Associates Ltd
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Although I find the service you provide in responding to, and following up on, orders to be very good, your website is most confusing. There is far too much peripheral clutter, but where precise detail matters, as in giving sufficient detail of individual items available (the different types of P trap lavatory, for example), there is only the vaguest information. Thus I ended up ordering the wrong type of lavatory for my existing system. My plumber will work his way round this, but all the same I feel let down....
...Trevor Peach
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Everything fine with the part but I was disappointed with the slow delivery.19 May until 1 June....
...robin drummond
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The order was dlayed by lack of stock but i was kept fully informed. Very satisfactory...
...Cedric Ashley
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