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The item I ordered was not in stock, but I was kept informed about progress and then given a date for delivery. Item has now been fitted and is good....
...Andrew Smith
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Very pleased with the service thanks...
...D Brockley
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Thanks so much to MyTub for sourcing the coals for my gas fire these were very difficult to find and ensuring delivery by the date I needed. Very helpful customer service staff. Highly recommended....
...Zara Hazzard
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As described and as ordered with speedy delivered....
...Donna Williams
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Good communication. Delivered when promised. Very competitive price. Happy customer. Many thanks...
...Malcolm Holt
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Excellent, fast and efficient service.
Thanks...
...Peter Woods
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I am a bit disappointed if I am honest, If the delivery date was shown to me before I paid, it wasnt obvious enough because I didnt see it. Had I realised it would take 5 or 6 days i.e. you probably didnt have it in stock I would have gone else where.
Added to that, when the delivery driver arrived he didnt waste any time trying to find anyone, there were at least 4 people here at the time, so he didnt leave it in the porch I dont remember seeing a delivery instruction box on the order page either Consequently I had to drive to Hexham to collect it, but the item was still on the van from the day before , so I had to wait until after 3:30pm to get it.
These are two separate problems, each understandable. however together its not great. If you would like more feedback and ideas you are we...
...Southlands Farm Cottages
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Fantastic service.......rare in this day and age, Thank you...
...Lynda
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Excellent service and communications...
...John Paterson
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Very quick delivery. Unfortunately the light cover is too tight to get off even with this tool. However I can see that it will do the job under normal conditions....
...Richard Higgs
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