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the water heater arrived yesterday with major parts missing the metal casing is scratched and dented - the box that it arrived in was very battered and looked like it had been opened and resealed. rang mytub straight away and was told that I would be sent a returns label to return the damaged goods, but I do hope a replacement water heater is also on its way.
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Hello
We are very sorry for any inconvenience, a new unit is being sent out today to you.
Regards
MyTub
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...langley grammar school
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The order was processed and received with no problems in a good timescale....
...Malcolm Flack
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Excellent service. On time, well packed and in good condition....
...Neil Procter
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Very good service, ordered a basinpedestal which was not suitable not totally my fault, but was collected and money repaid less restocking charge without too much fuss....
...chris meadows
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Good price & quality, but delivery quite slow....
...Timothy Salter
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Hi. I have recd my order. Thankyou...
...mike sewell
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Very impressed with serice....
...Susan Collins
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Very efficient service at a very competitive price . Parts correct and delivered on time with plenty of comunication. Many thanks My Tub....
...Lucy Black
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Excellent service throughout. Including availability information, order processing, delivery and then resolving a problem caused by me ordering the wrong item by mistake and then arranging the return and supply of the replacement promptly. ...
...Philip Ford
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Thank you for the immediate response. Goods received as expected....
...Nigel Williams
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more reviews... |
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