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parts took a while to turn up but i was kept informed every step of the way, ability to pick it up from a local store was very useful, so whilst not the fastest service, my customer experience was very good....
...Alastair Onesti
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Im happy to say you have provided me with an excellent service in sourcing the boiler part i needed. Two other companies had advised the part was obsolete, despite it being listed on their websites and taking payments. Im still waiting for a refund from the second company 5 days later! I phoned My Tub who checked while i was on the phone to confirm they could get the part and consequently it was with me in two days....
...George Paparestis
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Kept up to date with progress of sourcing unusual spares and arrived when stated. What more could one ask for....
...Colin Turnage
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Pleased to receive the Wavin Actuator. The heating was installed about 2.5 years ago, and we have lived here 6 months. It had never worked properly due to being installed wrongly. It is now OK. Wavin sent me a circuit diagram, so I could diagnose the fault.
Thank you for your help....
...D. Muir
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Good communication about progress of the order. Tank received on the expected day, thanks....
...Andrew
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Despite an serious error on my first order with MyTub I was suitably relieved to have the matter professioinally and honestly resolved as it was apprantly due to a typing error on your webpages which has subsequently been rectified. Thanks particularly to Rachel who handled the matter efficiently and fairly. The final outsome is staisfactory. ...
...Peter Mundy
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Exellent service, kept me informed of the transaction from start to finish.
Many Thanks,
Simon....
...Simon Hook
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My only comment would be on the extremely quick delivery, thanks....
...Household Maintenance
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HI
Rx all OK Just the Job, fitted OK Thaaanks Good Job...
...Geoffrey Taylor
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Impressive communication and excellent rapid service.
Would have liked to easily obtain images for a number of items especially baths. Difficult to select without images and more detailed specifications in some sections....
...Graham Brackpool
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