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I was most impressed with the service I received from MyTub. The part for my fire is obsolete but you managed to find it. I phonedand texted on three occasions and the ladies I spoke and received texts from were most helpful.
The only minus is more detail about the delivery service used would be appreciated. ...
...Marion Hazzard
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As I informed yourselfs on 190811, the goods were returned to your depotplumbcenterin west drayton on 200811. Can you please credit my account with the refund ASAP. Many thanks for your help and very fast service,its greatly appreciated.
amar chohan...
...Amar Chohan
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after a minor disagreement, the service was very impressive...
...geoff - GB SERVICES UK LTD
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I'm happy to give you feedback as requested, here goes...
Order process - spot on, very helpful lady at the 'my tub' end made the initial purchase very simple
Order delivery - complete disaster, I rang 'my tub' to enquire after the delivery as the confirmed delivery date had been missed. Jeanette was surprosed to hear this as you had confirmation of signed delivery.
I followed through with a call to the Kettering Plumb centre who also said it had been delivered - all very good but it had been delivered to the wrong address !
The plumb centre driver had delivered the item to Kettering hospital , obtained a signature and closed the job down. If I had not placed an enquiry call the whole thing would have been left as a complete purchase/delivery
The chaps at the plumb cent...
...Andrew Henderson
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Many thanks for pionting out the colour choice and your prompt response in correcting it...
...roger ward
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Excellent service, good prices, fast delivery....
...Fred Gray
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Thank you for a very quick delivery...impressive!
I and my posterior are very grateful...
...Trevor Utting
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Very happy with the service and the product. Good with the refund for the cancelled items,will def use again. Thanks James ...
...james crickmore
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very satisfied with the service...
...joyce jobling
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As always, I received an excellent service from Laurie and Christine. Communication top notch. I wouldnt think of going elsewhere now.
Regards...
...Gordon macleod
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