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Very helpful staff, good communication throughout. Would happily use again and recommend to others. Item arrived as expected. Many thanks for your great service....
...G Martin
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Quick and easy ordering, quick delivery and the product was correct and easy to fit. Absolutely no complaints at all....
...Graham Penny
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THANKYOU FOR ALL THE HELP YOU HAVE GIVEN ME , IN REGARDS TO KEEPING ME INFORMED ABOUT MY ORDER, I GOT EVERYTHING I NEEDED AT AN EXCELLENT PRICE I WILL BE USING YOUR FIRM AGAIN. PLUMBS DELIVERY POINT WERE ALSO EXCELLENT AND TOLD ME ALL ABOUT THE COALS, WHAT THEY WERE MADE OF AND HOW TO LOOK AFTER THEM WITH THE BLACK SPRAY STUFF WHICH I DIDNT KNOW ABOUT,SO EVERY THING ABOUT THE SEVICE I RECIEVED WAS BRILLIANT THANKYOU...
...JOYCE PICKUP
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I found your staff to be friendly, and were extremely helpful, but thought that the P&P was a bit on the expensive side....
...michael shearing
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Excellent service, superfast delivery, would use mytub again without hesitation.
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...Mr Philip Rose
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great service and prompt delivery....
...Joan Sterritt
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Very helpful and efficient service...
...John Joseph Whetstone - Ramp Instruments & Controls Ltd
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Initial order got lost, but staff were efficient in sourcing more parts and sending them to me. Very pleased with service....
...Anthony Drake
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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful....
...Bernard Adams
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The order arrived at the date predicted. The order took some time to materialise due to. production problems at Potterton. The old central heating programmer is "behaving itself" at present but it will be replaced by the new one when it gives further trouble...
...John Bowyer Courtney
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