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I have found the quality of customer service to be first class and would not hesitate to recommend My Tub to anyone I know.
Thanks for all your help
Ian McAlpine ...
...ian mcalpine
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Prompt delivery and good communication. Confusing stock check feature which goes off to some form about nationwide distributors. I just added it to the cart and bought it from the product page, but nothing said you had it in stock. Would it have told me if it was unavailable
Overall a good service! Thanks. ...
...Stephen Brunton
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We had excellent service from My Tub. From placing the order to the delivery of the bidet everything went as planned.
I only wish other companies we have ordered from recently could have been as efficient. We are very impressed with the company and would recommend you most highly to all our friends.
Regards. Jennifer Lowe...
...Jennifer Mary Lowe
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you need to improve your delivery times. Had to wait a month, just not good enough. ...
...Chittaranjan Pillai
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I was very impressed by the fact that the swing arm which Id ordered arrived within 24 hours of your receiving the order made on Saturday on the Monday morning. Our plumber would have been happier if it had been accompanied by suitable boltsscrews to fix it with but that wasnt actually a problem.
Thank you very much for your helpful web site and excellent service....
...Janet Burrows
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I found your customer services very good and received my product without any problems at a good price, but only as I picked it up myself. Will definately use your company again, thank you...
...Craig Myers
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I have nothing but praise for Steve and his colleagues. I ordered a discontinued Ideal Standard bathroom sink from you. Steve called me and advised it might be better for me to collect rather than wait for delivery with the risk of damage. He had already confirmed its condition as 100%. It was not there were scratches and stress marks. Steve then located another for delivery. this arrived scratched. He then located a third this seems to be undamaged. Each communication has been responded to quickly and efficiently. Peter....
...Peter Short
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Delivery arrived on date specified.Box had been opened but goods appeared ok. Not yet fitted and will contact you if there is a problem. Many thanks for very good service....
...Robert Granter
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A great on-line purchase experience excellent service with excellent communications....
...Mark Line
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Very pleased with the help, service and price received with my recent order for Vailant flue parts....
...P Routley
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