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No problems item as advertised with good delivery times thank you...
...John G Staveley
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Many thanks for processing my order which I have received.
It would have been more convenient for me if you had used HM Post for delivery.
Thank you.
Liam Sheridan....
...liam sheridan
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I ordered this sink on line and prepaid the cost . I was pleased to see that delivery charges had not been added. The sink was delivered within 10 days directly to our address. All in all, an excellent service which I would means I will definitely use MyTub again....
...Christine Angelillo
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Excellent service. Even sourced an obsolete product for me. The communications from Christine have been excellent - I would highly recommend. ...
...Helen Kennedy
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A week to supply a cartridge, far to long. I bought another cartridge locally and fitted it as I missed the delivery in the morning. I wouldnt use them again to save £20...
...V M Building Services Ltd
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Fantastic service.......rare in this day and age, Thank you...
...Lynda
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Thank you for a quick and efficient service. It was especially pleasing to be able to source what must be a rarely ordered, obscure, component. It was also good to do so without the punitive pricing available elsewhere. ...
...Richard William Holborow
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The wording Does not have an automatic price update please enquire really means the price quoted on the page is meaningless. I checked the stock on the system and received an email saying the item is in stock. The system allowed me to order and pay at the price shown but I was then emailed and asked if I really wanted this colour and if so the price was 50% higher because it was a special order!
As far as Im concerned I was offered goods for a price, I accepted that offer and paid that price and then was told the price is significantly higher. I dont consider this to be good practice and recommend the wording be reviewed.
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Hello
This is a very valid point and one which will get addressed thanks. Price on application may be needed to preven...
...Susannah Leyden
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Great service, very quick delivery... Good products...
...michael duller VINCI FACILITIES
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Disappointed, did not receive goods on date given. On further enquiry to My Tub customer service, adviser who was apologetic and took my details but did not phone me back with progress update, I had to re-phone for progress update and was advised by a more than helpful adviser that my order had not even been picked up by the courier for delivery and was awaiting dispatch. Had an e mail the following day with update on expected delivery date, unfortunately no will be home to receive goods on this date and will have to see what the courier does as I have been told the goods need a signature on receipt.
Not happy especially with the cost of £12 delivery charge. Post office do Special delivery next day service starting from £5 and order can be picked up locally if no one is home o...
...Geoffrey LLoyd Evans
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