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Easy to use website, speedy transaction, swift replies...
...Debbie - Mains electrical
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Great service and terrific staff. Thank you so much for getting my order to me in time....
...Mr Simon Morrell
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thank you for a speedy and efficient service, My filters are working perfectly...
...Julie Partridge
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I ordered a toilet cistern which arrived promptly but I had selected the wrong item. When I called for help to get the right item, Steve was extremely helpful and patient in getting me the correct one. Many thanks!...
...Colin Payne
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thank you for your prompt and efficient service...
...Nick Murphy
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Great service from the human team, it was really knowledgeable, prompt and helpful….I wouldn’t, however have needed that help if the website had been more detailed and the search feature more user friendly. E.g. If 5-210 Straight Biava Multirail Brackets had:-
a Had a picture
b Explained how many were in the pack
c Described what colour they were
d Acted as the mother page for all their brackets
e The search function were more Google like – if you put Bavia, Bravia or similar into the search no suggestions are forthcoming.
Is there a process in place that improves the website to eliminate the need for each enquiry after the human team have dealt with it
...
...A Randall
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The item I ordered was not in stock, but I was kept informed about progress and then given a date for delivery. Item has now been fitted and is good....
...Andrew Smith
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Good price,sevice,delivery and communication.Says it all thanks....
...W S ROBERTS
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My goods arrived within a few days of ordering. No problems. Would happily order again in future. Thanks. ...
...Matt Carey
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Ordered easily and delivered as advertised. All good ...
...Paul Lincoln - OPS London Ltd
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