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Very happy with service provided, products delivered on due date with no problems.
Particularly appreciated the email updates on availability and shipping, and will buy from you again in the future.
... ...Steve Guy
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Excellent customer relations. Kept up to date with regular e.mails re delivery which was appreciated.
The first delivery date offered, was, in my view far too long especially as the order was paid for up front.
However, the actual delivery date was quite acceptable.
Kind regards,
Adele Hemmings... ...Adele Hemmings
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On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ... ...Adrian Brown
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Kept me informed as to delivery date and arrived on time. Thank you... ...Nick Amyes
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I was impressed with your service and information about the order process.
I will definately use your site again.
Well done and keep up the good work..... ...Neil A Mearns
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Amazing speed of delivery, shame all companys cant do the same. Well done!! Thank you... ...Steve Russell
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Item delivered in good condition on the day that was forecast... ...John A McBean
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Took 2weeks to deliver, took money from my account straight away. When I advised them I no longer needed the part as my plumber had to go else where to carry on with my boiler repair, I was the one who had to pay for the return charge. Very disappointed an will not be returning to use this site!!... ...Suzanne Jenkins
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Would use again, kept informed at every step, and item received very well packaged... ...John Barrie
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Easy to use, efficient and speedy delivery. Thankyou ... ...Robert Collins - Lower Sutton Farm
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