|
|
 |
|
|
|
You have no items
in your trolley.
SubTotal : £0.00 |
|
|
|
|
|
|
|
|
|
|
|
| Your Shopping Cart is Empty |
|
|
|
|
|
|
|
|
|
Very good service...
...Edna Fullbrook
|
Many many thanks for your cooperation and understanding in cancelling the order.
We shall not hesitate to use your company again when the need arises.
Regards...
...Sue Wardell
|
Good communications and service....
...Michael Greenwood
|
Dear Christine
Just to let you know the grates arrived today. Very pleased with the service. Thank you.
Kind regards, Bob...
...Bob Begley
|
On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ...
...Adrian Brown
|
Thank you my order was dealt with and received quickly,excellent service....
...ALBERT COUNSELL
|
Products delivered exactly as described and in a timely manner. Great service. Thank you mutin! ...
...Richard Cobley
|
Very good communication and helpful when there was an issue with my order ...
...Christopher Giles
|
Prompt service & delivery, very pleased with product good value/well made....
...Jacqueline Douglas
|
After trawling through their website, I eventually found what I ordered. I was instructed to E-mail them to obtain a delivery date. They responded that they no longer stocked that product. However, they offered a similar product. I placed my order. Jeannette and Christine were very helpful. My product was delivered after a few days but it was the wrong size. It took longer than the 3-5 working days advertised.
Both the plumber and tiler had begun working on the en-suite and we thought that we would have to wait a few days for the door but the assistant, Christine very quickly dealt with the issue, ordered the replacement, which arrived the next day. This meant that the plumber and tiler were able to complete the job without delay. Thank you Jeannette and Christine, in my mind you are bo...
...Ms Gavin
|
more reviews... |
|
|
|
|
|
|
|
|
|
