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Brilliant website. Wish they were all like this... ...James Thorogood
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Although, the unit was unavailable at the time, and the delay was a number of weeks, once informed of the scheduled date, the date was stuck to, and I dealt with well informed staff, and keen to "find out" rather than "fob off" attitude, and they were happy to help. Arrived in decent packaging and kept informed over automated e mails as well as brain behind email when requested for information. Good to deal with.... ...Phillip James
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Ordering process very straight forward, kept informed of the status of my order and delivery. I am a returning customer and again very please with the service. Excellent!... ...BDP
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Easy to order. Quick delivery and good communications. Excellent service and very pleased with order. Thank you.... ...Anna Evans
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Great service will use again
... ...John Carruthers
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Excellent communication from the team and found the product I needed to complete the job in my bathroom. Definitely recommend using this company.... ...Patricia McCarter
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No problems, which is as it should be.... ...Steve Cox
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Received my order earlier than expected - brilliant. First time to have used this
website and if need be will look around again. Waiting for my son to fit the part
but looks the right thing. Thanks Christine!:... ...Len Llewellyn
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Great service. Picked up on my comment in the order about urgency of the order and then contacted me to offer an express delivery service which meant that I received the order on the date required. Very helpful service. ... ...Chris Waters
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I ordered a replacement coal bed for a Valor highlight fire. Even though the part is obsolete, you managed to get hold of a replacement. We really appreciate the effort in sourcing the part and getting it delivered to us a lot quicker than expected. Thank you and I will keep your web site bookmarked if we need any other parts in the future.... ...Andy
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