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Overall, a not very good experience, admittedly dealing with a tricky problem. Let me first say though that the staff I corresponded with were absolutely first rate- a credit to you.
Having said that, It took over two months to locate and ship the part I was looking for, despite having been promised it would be delivered much earlier. Also, the punitive shipping charges meant it was nearly as cheap to buy two as one- so I did. I guess this means you do not want small bits of business.
Finally, and not really your fault, the part I was sent was not a copy of what I was trying to replace. It looks like the supplier has tried to produce a universal part to replace many minor variations on the same theme that have been produced over the years. It did not fit. Only through the applicatio...
...David Pawson
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arrived in a couple of days will deal with you in again and would recommend your company to others thanks....
...Mr RW Bain
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Great service. Ordering process very good in that always told where are in the process.
Could do with a time slot re delivery rather than just a day....
...Anne Drysdale
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Great service, fast delivery!...
...Geoff Speller
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It is disappointing that you refuse to post small items when I was happy to pay internation postage with signature / insurance. The cost of sending 3 small items that would basically fit into an envelope is extremely high and to insist on courier service is disappointing.
Regards.
Alwyn Kennedy JP Vic
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Very sorry but we are not geared up to use the royal mail for deliveries.
Regards
MyTub...
...Alwyn Kennedy JP
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Thanks for all.
Good service and answer To customer.
Thanks.
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...juan pablo escalante - SEM
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Processing of order very good , however still awaiting goods...
...Alun bassett Jones
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very helpful quick service, thank you...
...Linda Hadden
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I have ordered another toilet from this company, took a while to come as the pan came first and the cistern came later but it was worth the wait and everything was well packaged, I will defiantly use this company again....
...Micheal Jones
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very fast delivery. Thank you....
...R. G. Spoore
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more reviews... |
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