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I highly recommend mytub. The service was efficient , polite and friendly. Their communication regarding the delay of my item from Germany was prompt and I was kept up to date with the delivery of the order. I would use mytub again. ... ...Kate Lim
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Good price, but took 3 weeks to arrive. Too long!
Good communication from customer services though... ...MARTIN SEYMOUR
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Very good service and delivery. I was kept upto date at all times with progress of order and can recommend My Tub.... ...Ian Bennett
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Towel rails received - very well packaged!
Staff helpful - only problem was delay in receiving goods - marked as in stock on website but turned out to be only supplied on order which delayed things by a couple of months..
Other than that, all good.... ...Joan Muir
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Order arrived promptly. Thanks.... ...Alex Anderson
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Very prompt service - delivered when expected and all in tact!
Many thanks and much appreciated.... ...Chris Eversfield
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Thanks for very good service and helpful team at mytub will continue to use mytub when i need to and will pass on your good name to family and friends kind regards paul.
... ...paul
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My order arrived unfortunately the toilet seat lid was damaged.i have phoned and you are sending me out another.... ...Gavin Williams
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Brilliant service. Was as described. Had a piece missing though but a quick call to customer care solved that. Easy to fit too... ...Shaun Wray
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Order was not delivered on the day specified in the order update e-mail which was very inconvenient as someone had to wait in all day. However when we raised this issue we did receive a quick response and the sink arrived the next day. The sink is great and as described although we were a little surprised that it arrived with no protective packaging. In this instance the sink wasnt damaged but it would be very easy for a sink like this to be damaged in transit without any protective packaging.
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Dear Tim
We are sorry for the inconvenience and are looking into why this occurred. As we do not use couriers to deliver pottery the delivery team who are used to delivering sanitary ware are simply picking off the shelf, putting on the van then droppi... ...Tim Amery Limited
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