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Ordered 3 bottle gulley plugs that weren’t in stock but I knew about, was kept uptodate of when my order was to be delivered and it was exactly on time , would use My Tub again for parts, well pleased with them ... ...John - Bethel
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The item was out of stock at the time of ordering. Immediately got a call about a delay, which was not a problem. Great to be updated.
Good all round service. Goods arrived after a short but acceptable delay.... ...Robin BERGER - Berger Plumbing
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Fine except for chaos regarding delivey. Slight damage two flanges bent but hopefully this can be rectfied without returning the goods. Reeserve judgement untill installation.... ...Flow Dynamics Ltd
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Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance.... ...Jo Martin
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Fast and efficient service - helpful carrier dropped off next door as instructions and good value... ...Steven
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I received what I ordered. It was what I was looking for. Thanks... ...richard easson - Findhorn Village Centre
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Friendly and helpful staff. Parcel arrived on time as promised IPP... ...Philip Hembrow
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Good service - very pleased.... ...john hart
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Thanks very much parts arived just when we needed them.
... ...art cooling services
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The item arrived on the confirmed date. However, I had it delivered to my work address large organisation and my name was omitted from the address label. Fortunately it included my phone number otherwise there would have been a delay in receipt.
... ...Pauline Sudworth
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