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I'm happy to give you feedback as requested, here goes...
Order process - spot on, very helpful lady at the 'my tub' end made the initial purchase very simple
Order delivery - complete disaster, I rang 'my tub' to enquire after the delivery as the confirmed delivery date had been missed. Jeanette was surprosed to hear this as you had confirmation of signed delivery.
I followed through with a call to the Kettering Plumb centre who also said it had been delivered - all very good but it had been delivered to the wrong address !
The plumb centre driver had delivered the item to Kettering hospital , obtained a signature and closed the job down. If I had not placed an enquiry call the whole thing would have been left as a complete purchase/delivery
The chaps at the plumb cent...
...Andrew Henderson
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An absolutely perfect service and many thanks to the girls who helped sort out my problems.
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...J Hannay
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Good morning Sophie, thank you for the delivery information, order received before 9am this morning.
Excellent service, price and delivery my complements on such an efficient organisation.
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...Michael Arnison
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Hi Laurie
They are made to order and can take up to 6 weeks my find was a fluke by virtue of the fact that I called Grants to ask a techy question.
They advised it was extremely unusual that they had one in stock so thats when I jumped at it in the hope we could secure it.
So well done you guys for reacting so quickly to my email others would have dragged their feet.
Most of all the mrs thinks I’m a star brownie points for me, which as the ladies in the office will probably confirm have a shelf life of about 12 hours!!!!
Thanks again to you and your colleagues....
...Fred
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Very efficient - item turned up at scheduled time. Thank you...
...Chris Goss
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Excellent service. I have saved to "my favorites" to use again. Many thanks....
...KEN ROBINSON
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small problem over the product description but was sorted out quickly
good service ...
...mark whittam - climate control support limited
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very fast service, thanks alot...
...Steve Misiak
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Thank you for speedy processing & delivery of my order. Good communication from the supplier. I would certainly use your services again. ...
...ian whitchurch
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I was very pleased how Jeanette made the extra effort to source and supply the non-concussive valve sepeartely from the drinking fountain basin, and was very prompt and efficient.
Thank you....
...Steve Williams
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more reviews... |
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