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Good customer service and helpful contact - when it became clear you couldnt supply the original panels I wanted and to be honest, I thought they might have been discontinued you offered me options and quickly processed the new order and partial refund. You were also courteous while I was asking what turned out to be a foolish question! : Your supplier rang me promptly to arrange delivery, which was in the timeframe specified. Thanks!...
...Elaine Lawrence
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Delay in getting the order to me because the item was discontinued but they did obtain it & send it. It arrived & a week later I got an email to say it would be delivered next Monday. Not impressed with that communication....
...PETER A SMITH
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Product was as ordered delivery very prompt but packaging excessive which results in very exspensive postage cost for very tiny object...
...robert sexton
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Great service with no problems. Delivered sooner than expected....
...Martin Sawyer
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Towel rails received - very well packaged!
Staff helpful - only problem was delay in receiving goods - marked as in stock on website but turned out to be only supplied on order which delayed things by a couple of months..
Other than that, all good....
...Joan Muir
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Good helpful staff and very quick delivery...
Definitely recommend
Thanks again ...
...David Cooling
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Excellent service from Customer Care, if delivery is as good as order placing then this is a First Class Company to deal with !!! ...
...Dennis Underwood
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we are thoroughly disappointed with the service we have received. the order took a very long time to arrive, when it eventually did the number of parts we ordered was wrong. after complaining about a missing part it arrived the next day which leads to the question why did they take so long to arrive in the first place. the price is very good for the parts we wanted but the service let you down and I dont think we will be using you again.
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Dear Mr Skipper
Good day, I can only apologize for the errors. We have spoken to that area of supply chain. This is very rare.
Laurie - MyTub
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...Brian skipper
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All received and fitted. Works fine. Thanks ...
...stephen netherton
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Very happy to find the parts for my tap I have been hunting for a while. Regular updates on the status of my order and swift delivery too. Great to do business with....
...Vitor Ferreira
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