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after placing initial order and paying for it i was then told my item was obsolete my tub dont stock it but they said they would source my item for me which ended up costing me £25 more than mytubs original price. i feel i could have been told before payment that they dont have items in stock leaving me free to look elsewhere or they could have quoted a price items will cost you after they order them in for you first before taking your money. not as cheap as you first appear!!
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Hello
Unfortunately obsolete items do not get the price updated so will appear a great deal cheaper than the replacement product.
Regards
MyTub ...
...dennis curley
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Fantastic support for a faulty showerhead. Delighted. ...
...Gerard Fradley
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Another great load of customer service from these guys, as I am not there, give yourselves a well deserved pat on the back! My order was so small but this didnt seem to matter, still made me feel like a special customer. If I were a plumber I am not! I would use these guys all of the time. So refreshing that there are companies out there that still go the extra mile to keep customers informed.
Well done and keep it up!...
...Mark Hawkins
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Very obliging staff and delivery when expected. Thank you....
...FAO KEVIN WALKER
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Excellent service, great communication and speedy delivery. I will definately reccomend and would use again! Thank you....
...Total Hygiene Ltd
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Excellent service, great communication and fast delivery l have found mytub really good would recommend, thankyou a happy customer...
...Steven Pritchard
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I ordered a boiler part fro my very old boiler and tried numerous places to get it, but had no joy, half expected as part is technically obsolete. So full marks to My tub, they managed to source and delivery part perfectly. Also kept me up to date with email messages when delays in orderdelivery, so very good service.
So many thanks for delivering where others failed and for great service. ...
...MR STEVE TOMLIN
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I could not find this part anywhere else, as now obsolete.
I was kept upto date with progress.
Really pleased.
Thanks...
...Judith Landells
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Thank you for your prompt sevice, cannot fault you!!!!!...
...Mrs L S Ward
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Fast delivery. Very happy with item...
...JULIAN KING
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more reviews... |
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