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Considerable delay in delivery due to discontinued status of goods ordered.
Good feedback on order status
Quick response to VAT removal request
Would use service again...
...Ray Le Goubin
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Bathroom accessories. Good choice of items. Active response and follow up. Prices fair for these Metlux items. Delivery prompt.
GH Glasgow...
...George Hunter
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Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance....
...Jo Martin
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Very quick delivery, good price. Happy!...
...angus fairbairn
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Everything was very proffessional and as expected. Thanks...
...Colin Brocklebank
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Kept informed of when deliveries would take place and of any delays. Very good service and would use again....
...Maureen Rooney
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Goods received well packaged and intact. Because they arrived later than I expected 13 days after order I will not have time to assemble and install before going on holiday so cannot comment on quality of product yet. I was well informed about the progress of the order and received a telephone call to check and confirm the delivery date which was useful. ...
...Kevin Evans
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Excellent service and communication
Good price
Well done...
...Edward French
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thanks arrived on time exactly as described... good service all round...
...Robert Edwards
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Very efficient service...
...Barry Hills
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