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I cannot fault the My Tub service and would recommend it to anyone. This is my second order and I was pleased with the way a slight hiccup was dealt with in regard to non-delivery at the confirmed date due to sickness at the delivery company. On querying the non-delivery through your portal, the issue was promptly pursued and a revised date given.
I feel perhaps the wording in the online catalogue could be a little clearer in regard to alternative andor compatible products e.g in regard to my last order Alcona toilet suite under AR1145, under notes you have AR1148 alternative with horizontal as opposed to bottom outlet , AR2342 compatible cistern, AR7815 compatible seat. That said, I did manage to order exactly what I wanted.
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...Robert Culley
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Fantastic service, second to none!! I won't look anywhere else for spare parts from now one, what is the point?
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...Kenneth Ambler
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I regret that the small half aeration tube was in three pieces. I should be grateful for a replacement.
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Hi
Apologies for this Dr Payne, i have now ordered a replacement in for you and it is expected to arrive on friday. We will check this for you and be in touch as soon as the replacement is ready.
Regards MyTub...
...Dr Reginald Brian Payne
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The item was slightly smaller then the original which is discontinued. Otherwise an excellent delivery service and am satisfied with the new item.
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...Len Ricardson
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First class as ever...
...Ondemand Plumbing
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Though I cancelled my order (not bcause I was in anyway disatisfied) I found the service offered very good.
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...C D GREENFIELD
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couldnt find the product any where else at this good price, recieved items in perfect condition, delivery was as discribed, thank you...
...arthur llewellyn jenkins
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Order was correct and delivered on time. A very easy and efficient experience. I will use this company again....
...Anthony Lelli - Swalcliffe park school
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Its when things does not work out ok you really see what good customer service is all about. I made a mess and MyTub customer service straightened it all out for me. It really made my da. Thanks guys!
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...Tore Saanum
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Hi,
Product arrived when advised. Communication was good and item was as described.
Wish it was available in white though ...
Thanks...
...Anthony Hill
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more reviews... |
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