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Excellent customer service, exceeded expectations. Delay was caused by your supplier and then the item went missing in transit - however you were on the case before the estimated delivery date and kept me informed at every stage without prompting. Thank you. Will certainly use you again and recommend you to others....
...Susan Lockwood
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very pleased with service and correspondence I received from you ,I will have no hesitation to use you again...
...Peter Read
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Very obliging staff and delivery when expected. Thank you....
...FAO KEVIN WALKER
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Excellent customer service. Any queries answered swiftly, politely and in an easy to understand manner on your orders status page. Was a pleasure to do business with you. Thank you
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...Mrs Karen Simcoe
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Re Delivery.
On the order form I added that the part could be left in a safe place.
Only to be told that it would have to be signed for.
When I emailed on the day asking for an idea of a time, I was told that the delivery was on its way but that you didnt have the drivers itinerary and couldnt give any time.
Eventually, late afternoon, the part arrived.
If Id have known that you had a tie with parts centre I could have picked it up at a branch.
All other companies I deal with deliver to a safe place nominated by me.
I wont say I wouldnt use My Tub again, but I would think twice about it....
...James Brannigan - James Brannigan
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Wrong item delivered. My Tub were on the case straight away and now have the correct item....
...George Cowie
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Excellent service and good communication....
...Dr Andrew Dodd
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Prompt delivery and good customer service on the phone. Thanks...
...Lisa Readman
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Great service and value
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...Julie Carritt
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Order Received with Thanks
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...RSD Supplies
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