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The goods ordered arrived well within the estimated delivery time and the service was very professional. It was also reassuring to be able to speak to someone who actually understood what I was ordering.
Overall I was very satisfied with the service from Mytub and would not hesitate to recommend this company.
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...Graham Ward
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re-assuring to get the stuff quickly and easily, no problems, no hidden charges, well recommended...
...Richard Metcalfe
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Exellent service,will use again...
...Angela Hill
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Incorrect picture shown against product, resulting in having to phone mytub to confirm correct item would be sent. Helpful sales advisor confirmed picture was incorrect, but right product would be sent. Website was updated and now shows correct picture for product. Items delivered. Would use mytub again....
...Trevor Handley
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Good service, prompt delivery, great price. Website easy to use. Recommend....
...A H Crawford
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The best service anyone could ever expect. Thank you very much for all the help.
Will certainly buy from you again.
John Paterson....
...John A Paterson
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very slick . An email at every stage of the transaction. Excellent communication from order thro delivery....
...David Hunt
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Delivery a day earlier than estimated but cost was ridiculous as it was a special order. I will not do that again. ...
...charles coulson - Charles Coulson
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Good price offered for this shower spare. Item was out of stock and took a couple of weeks to become available but the updates provided on my order were very good....
...Simon Charlesworth
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Hi there
Just one thing - I've ordered an OUTASIGHT shower screen, but your site
didn't give me the opportunity to choose a colour, you could consider
incorporating this. (I would like it in SILVER please, which I included in
the notes box)
Carri
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Hello
Thanks for that Carrianne, we have edited the site for the two products.
Regards
Steve Marshall
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Steve, thank you! My compliments on your excellent (and speedy) customer service.
I work in customer research / feedback myself, and I'll certainly be quoting MyTub in the future as an excellent example of turning customer feedback into action!
Cheers...
...Carrianne Hall
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