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Disappointed, did not receive goods on date given. On further enquiry to My Tub customer service, adviser who was apologetic and took my details but did not phone me back with progress update, I had to re-phone for progress update and was advised by a more than helpful adviser that my order had not even been picked up by the courier for delivery and was awaiting dispatch. Had an e mail the following day with update on expected delivery date, unfortunately no will be home to receive goods on this date and will have to see what the courier does as I have been told the goods need a signature on receipt.
Not happy especially with the cost of £12 delivery charge. Post office do Special delivery next day service starting from £5 and order can be picked up locally if no one is home o...
...Geoffrey LLoyd Evans
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Very obliging staff and delivery when expected. Thank you....
...FAO KEVIN WALKER
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Very good service thanks...
...J Marshall
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A Fast Delivery ...
...Reece Bevan - Plumb Factory
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Although item being out of stock I was always kept up to date with status and delivery was as scheduled. Excellent customer service....
...Beverly Horn
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Prompt service, product as described and at a very reasonable price.
Will use service again when necessary....
...Asha Ravi
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Excellent customer service. I had to call as I needed to collect the item ordered urgently, I made 3 calls and spoke to 2 people. They could not have been more helpful, they located and contacted the nearest delivery site and emailed the details to me....
...I Booth
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Excellent service,
Excellent Commumication.
Would consider purchasing again.
Thank you...
...Ivan Humpage
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Hi got order okay and we are fitting parts this week. Thank you for prompt service...
...Muriel Douglas - Morland
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Despite the issues with covid19 and lockdown, this company went well beyond the norm to get my mira shower doors, to me in time. Also kept me well informed. Its importantant we support are local companies. Mytub was also cheaper than other major companies which was a great bonus....
...Talat Faiz
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