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Product, price and feedback to customer were excellent but delivery contractor was unreliable. Delivery was eventually two days later than originally promised....
...Malcolm Hearn
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Fast and efficient delivery - pleased with my purchase ...
...Fiona Whitelaw - WCS
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Top marks for customer support. New bath arrived with a couple of scuff marks on it. Contacted MyTub - staff were very helpful and the marked tub was picked up later that same day. New tub arrived in perfect condition a few days later. Nice bath and excellent service. Thanks....
...Tony Watson
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excellent service thank you...
...Karine Cheong LY
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Decided to purchase the required item at mytub due to the very cheap cost, mytub easily undercut Bristan by approx £35-40 (I am now beginning to wonder how Bristan can justify their high charges). And as an added bonus, mytub offer free delivery on orders over £25, a rare treat amongst suppliers these days.
However, my initial delight was short-lived. An estimated delivery of 10 days...surely you can do better than that. In fact, if it wasn't for an email on the 5th day to the support department regarding the order, it probably would've been longer than 10 days, since the order hadn't been processed.
Once the order was processed though, the part arrived within 2 days. A perfect match for the removed item, and it installed without any problems.
So, despite the rather long waiti...
...Andrew Thompson
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Excellent service, part received within just a few days. Would definitely use again....
...Caroline Rose Northamptonshire Police
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Good price nd arrived on time once despatched but a lot of faffing about because you forgot the price quoted on the invoice which I ad didnt include delivery which then had to be paid separately....
...Ian Dilks
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The service was exeptional. From speaking to staff to confirm the availability of the part to the very fast delivery time i arrived the very next day before 8.30am. Thank You.
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...David Clark
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Although the items were not in stock bummer!, the MyTub ladies did their very best to get them to me as soon as possible. Many thanks ladies!!...
...J J A VAN WEERELD
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Great prompt services and also great contact with customer services would highly recommend...
...Darren Thomas
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more reviews... |
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